Terms of Service

1. Acceptance of these Terms

These Terms of Service (“Terms”) form a binding agreement between you and Blancutes LTD, a private limited company registered in England & Wales under company number 10588006, with its registered office at 46 Walham Green Court, Cedarne Road, London, SW6 2DH, United Kingdom (“Commozi,” “we,” “us,” or “our”), governing your access to and use of the Commozi website at commozi.com, the Commozi Chrome Extension, the Commozi CRM at app.commozi.com, and any related services (together, the “Services”).

By creating an account, installing the Extension, joining our waitlist, or otherwise using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Services.

2. Definitions

• “Services” means the Commozi Website, Chrome Extension, CRM, and any associated features or APIs.
• “Customer” or “you” means the individual or entity that has accepted these Terms.
• “Customer Data” means data you submit to, or that is generated through, your use of the Services — including information about your Skool community and its members.
• “End User” means any individual whose data you process through the Services (for example, a member of your Skool community).
• “Skool” means the third-party community platform operated at skool.com.

3. Eligibility

By using the Services, you represent and warrant that:

• You are at least 18 years old, or the age of majority in your jurisdiction (whichever is higher).
• You have the legal authority to enter into these Terms (and, if signing on behalf of an entity, that you have authority to bind that entity).
• You are not barred from using the Services under the laws of the United Kingdom or any other applicable jurisdiction.
• You will not use the Services to build, support, or operate a competing product.

4. Accounts & credentials

To use most features, you must create an account using Google Sign-In (powered by Firebase Authentication). You are responsible for:

• Keeping your Google account secure.
• All activity that takes place under your Commozi account.
• Notifying us immediately at support@commozi.com if you suspect unauthorised access.

We are not liable for any loss or damage arising from your failure to keep your credentials secure.

5. Beta / pre-launch & founding pricing

Commozi is currently in pre-launch and operates on an invite-only basis. Joining the waitlist does not guarantee access to the Services.

• During the beta period the Services are provided on an “as is” and “as available” basis (see Section 14).
• Features may be added, modified, or removed at any time without notice.
• Founding-member pricing, where offered, is locked at the price stated at the time you subscribe for as long as your subscription remains continuously active and in good standing. The lock does not survive a lapse, cancellation, downgrade, payment failure that is not promptly cured, or material change of plan. We may end or change the terms of the founding-member offer for new customers at any time.

6. License to use the Services

Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes.

You may not, and you may not allow any third party to:

• Copy, modify, distribute, sell, or lease any part of the Services.
• Reverse-engineer or attempt to extract the source code of the Services, except to the extent applicable law expressly permits.
• Use the Services to build, support, or operate a competing product or service.
• Use the Services in a way that violates these Terms, applicable law, or the terms of any third-party platform the Services interact with (including Skool).
• Automatically scrape, crawl, harvest, or otherwise extract data from the Services other than through interfaces we expressly provide for that purpose.
• Use the Services if you are located in, or are a national or resident of, any country, territory, or to a person subject to UK, EU, UN, or US trade sanctions or export-control restrictions.

7. Relationship with Skool

Commozi is an independent third-party tool and is not affiliated with, endorsed by, sponsored by, partnered with, or operated by Skool.com or its operators. “Skool”™ and all related marks are the property of their respective owner; we use them here on a purely nominative basis to identify the platform the Services interact with.

Your use of Skool is governed by Skool's own terms and policies. You are solely responsible for ensuring that your use of Commozi — including any automations, DMs, scheduled posts, scraping behaviour, or messaging volume you configure — complies with Skool's Terms of Service and any applicable anti-spam, marketing, or data-protection laws (including the UK Privacy and Electronic Communications Regulations (PECR), UK and EU GDPR, the US CAN-SPAM Act, and Canada's CASL).

No warranty of third-party platform compliance. We make no representation or warranty that the use of Commozi is permitted by, or compliant with, the terms of any third-party platform (including Skool), now or in the future. Skool may change its terms, API, or platform behaviour at any time, and may at its discretion restrict, suspend, or terminate accounts that use tools like Commozi. You assume all risk arising from such changes or actions.

We may modify, restrict, or discontinue any part of the Services at any time, including in response to changes to Skool's platform. We are not liable for any disruption, restriction, account suspension, account termination, loss of access, loss of revenue, or loss of data caused by or arising from Skool's platform, Skool's decisions, or any other third-party platform.

8. Acceptable use

You must not, and must not allow any third party to, use the Services to:

• Send spam, bulk unsolicited messages, or content that violates anti-spam laws.
• Harass, threaten, defraud, or impersonate any person.
• Distribute malware, viruses, or other harmful code.
• Scrape, harvest, or collect data from Skool or any other platform in violation of that platform's terms.
• Interfere with or disrupt the Services or the servers/networks connected to them.
• Attempt to gain unauthorised access to any other Commozi account, system, or data.
• Use the Services for any unlawful purpose or in violation of any applicable law or regulation.

We reserve the right to suspend or terminate accounts that breach this section, with or without notice.

Responsibility for automation outputs. Any message, comment, post, tag, automation, AI-generated content, or other output that the Services send, publish, or apply on your behalf is sent at your direction and on your instruction. You are solely responsible for the content, timing, recipients, frequency, and lawfulness of every such output, even where it is triggered automatically by rules, schedules, or AI features you have enabled. This includes (without limitation) responsibility for obtaining any consent required to message recipients, for honouring opt-outs, and for ensuring outputs comply with Skool's terms and applicable law. Commozi has no editorial control over, and accepts no liability for, the content or consequences of automation outputs you configure.

9. Your content & data

You retain all rights, title, and interest in and to your Customer Data. You grant Commozi a worldwide, non-exclusive, royalty-free license to host, copy, transmit, display, and process Customer Data solely to provide and improve the Services for you, and to comply with applicable law.

You represent and warrant that:

• You have all rights and permissions needed to provide Customer Data to us.
• Customer Data does not violate any law or any third party's rights.
• Where Customer Data includes personal data of End Users, you have a lawful basis to process it and to engage us as a processor.

Our processing of personal data is governed by the Privacy Policy and, where applicable, a separate Data Processing Agreement (available on request from support@commozi.com).

Aggregated and anonymised data. We may compile aggregated, de-identified, and anonymised data and statistics derived from your use of the Services (data from which you and any identifiable individual cannot reasonably be re-identified) for any lawful business purpose, including operating, improving, securing, and benchmarking the Services, producing industry insights, and creating new features. Such aggregated data is not Customer Data and is owned by us.

Customer security obligations. You must notify us at support@commozi.com without undue delay, and in any event within 48 hours, of becoming aware of any unauthorised access to your Commozi account, any compromise of your credentials, or any security incident affecting your End Users that may also affect the Services.

10. Fees, billing & refunds

Some Services are paid. Pricing will be displayed at the time of purchase. By subscribing, you authorise us (and our payment processor) to charge the payment method you provide on a recurring basis until you cancel.

• All fees are exclusive of taxes (such as UK VAT) unless stated otherwise. You are responsible for any applicable taxes.
• Subscriptions renew automatically at the end of each billing period unless cancelled.
• You may cancel at any time. Cancellation takes effect at the end of the current billing period.
• Except where required by law, fees are non-refundable.
• If you are a consumer in the UK or EU, your statutory cancellation rights are unaffected.

We may change our pricing on notice; any changes will not apply to your current paid billing period.

UK consumer cooling-off period. If you are a UK consumer, under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have a right to cancel within 14 days of subscribing for a refund. However, by starting to use the Services within that 14-day period you expressly request that we begin supplying the Services immediately, and you acknowledge that you will lose this right of cancellation once the Services have been fully performed. If you cancel after partial performance, we may charge you a proportionate amount for the Services already provided.

Chargebacks. If you have a billing concern, you must contact us first at support@commozi.com and give us a reasonable opportunity to resolve it before disputing a charge with your card issuer or payment provider. Initiating a chargeback without first contacting us is a material breach of these Terms and may result in immediate account suspension or termination, recovery of disputed amounts plus reasonable administrative and legal fees, and referral to collections. All fees are stated in GBP unless otherwise specified.

11. Third-party services

The Services rely on or interact with third-party services (including Skool, Google/Firebase, Stripe, Vercel, and Systeme.io). We are not responsible for the availability, accuracy, or behaviour of those services, and your use of them is subject to their own terms.

12. Intellectual property

All rights, title, and interest in and to the Services — including all software, designs, trademarks, logos, and documentation — are and will remain the exclusive property of Blancutes LTD and its licensors. These Terms do not grant you any rights to our trademarks or brand assets except as expressly stated. We welcome feedback; any feedback or suggestions you provide may be used by us without obligation or compensation.

13. Confidentiality

Each party may receive non-public information from the other in connection with the Services. The receiving party will use the same degree of care it uses to protect its own confidential information (and no less than reasonable care), and will not disclose such information except to its employees, advisers, and contractors who have a need to know and are bound by confidentiality obligations.

14. Disclaimer of warranties

The Services are provided “AS IS” and “AS AVAILABLE”. To the maximum extent permitted by law, we disclaim all warranties of any kind, whether express, implied, statutory, or otherwise, including (without limitation) implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising out of course of dealing or usage of trade.

We do not warrant that the Services will be uninterrupted, secure, error-free, or that any data will be accurate or reliable. During the beta period and at all times thereafter unless we have agreed a separate written Service Level Agreement with you, we provide no uptime guarantee and no warranty of service availability.

No warranty regarding Customer Data preservation. While we use commercially reasonable measures to protect Customer Data, we do not warrant that Customer Data will not be lost, corrupted, or rendered inaccessible. You are responsible for maintaining your own backups of any Customer Data that is critical to you. To the maximum extent permitted by law, we are not liable for any loss, corruption, or inaccessibility of Customer Data.

Nothing in these Terms excludes or limits any warranty or liability that cannot be excluded or limited under applicable law (including, for UK consumers, rights under the Consumer Rights Act 2015).

15. Limitation of liability

To the maximum extent permitted by law:

• Commozi (Blancutes LTD), its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, even if advised of the possibility.
• Our total aggregate liability arising out of or relating to these Terms or the Services will not exceed the greater of (a) the fees you paid to us in the 12 months preceding the event giving rise to the liability, or (b) one hundred British pounds (£100).

Nothing in these Terms limits or excludes liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, or fraud or fraudulent misrepresentation.

16. Indemnification

You agree to defend, indemnify, and hold harmless Blancutes LTD and its officers, directors, employees, agents, and contractors from and against any third-party claims, damages, losses, liabilities, costs, and reasonable expenses (including reasonable legal fees) arising out of or relating to: (a) your breach of these Terms; (b) your Customer Data, or the content, configuration, or output of any automation, message, post, comment, tag, or AI feature you direct the Services to perform; (c) your use of the Services in violation of applicable law or any third-party platform's terms (including Skool); or (d) your violation of any third-party right (including privacy, publicity, and intellectual-property rights).

This indemnity does not apply to the extent a claim arises from our own gross negligence, wilful misconduct, or fraud. We will promptly notify you of any claim covered by this indemnity; you will have sole control of the defence and settlement, provided that no settlement may be made without our prior written consent if it imposes any liability, admission, or obligation on us.

17. Termination

You may stop using the Services and close your account at any time by emailing support@commozi.com or using the in-product controls when available.

Termination for cause. We may suspend or terminate your access to the Services at any time, with or without notice, if we reasonably believe you have (a) breached these Terms, (b) used the Services unlawfully, in violation of any third-party platform's terms (including Skool), or in a way that risks harm to us, our users, or third parties, (c) failed to pay fees when due, or (d) created reputational, regulatory, or legal exposure for us.

Termination for convenience. We may also terminate or discontinue the Services for convenience by giving paying Customers at least thirty (30) days' prior notice by email. If we terminate a paid subscription for convenience mid-billing-period and not for cause, we will refund any unused portion of pre-paid fees on a pro-rata basis. No refund is due for termination for cause.

Upon termination, your right to use the Services ends immediately. Sections that by their nature should survive termination (including 8, 9, 10, 12–16, 18, and 20) will survive.

18. Governing law & jurisdiction

These Terms and any dispute arising out of or in connection with them (including non-contractual disputes) are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction over any dispute, except that we may bring proceedings to protect our intellectual property rights in any jurisdiction. If you are a consumer resident in the EU or elsewhere, this does not deprive you of any mandatory protections under the law of your country of residence.

19. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Services before they take effect. Continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Services.

20. General

• Entire agreement. These Terms, together with the Privacy Policy and any order form or DPA, are the entire agreement between you and Commozi regarding the Services and supersede all prior or contemporaneous communications.
• Severability. If any provision is held unenforceable, the remaining provisions remain in full force, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable while preserving its intent.
• No waiver. Our failure to enforce any provision is not a waiver of that provision.
• Assignment. You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of our assets.
• Third-party rights. A person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term.
• Force majeure. We are not liable for any delay or failure caused by events outside our reasonable control, including (without limitation) acts of God, war, terrorism, civil unrest, government action, internet or infrastructure failure, third-party platform outage, pandemic, or cyber-attack.
• No class actions. To the maximum extent permitted by law, you agree that any dispute will be resolved on an individual basis and you waive any right to participate in a class, collective, or representative action against us. This clause does not apply where prohibited by law.
• Headings. Section headings are for convenience only and do not affect interpretation.
• Electronic communications. You consent to receive notices from us electronically, including by email to the address associated with your account.
• Currency. All amounts in these Terms are in GBP unless expressly stated otherwise.

21. Contact

Questions about these Terms? Contact us: